Welcome to Gold Coast Tour and Travel Company, a platform that offers a variety of exciting tours and travel experiences to customers. Before you proceed to use our website, we kindly ask you to carefully read and understand the following Terms and Conditions. By accessing our website and booking our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1.1. Gold Coast Tour and Travel Company operates as an online platform to connect customers with tour and travel across Africa.
1.2. The website, its content, and services are provided “as-is,” and we do not guarantee the accuracy, completeness, or reliability of any information presented on the platform.
1.3. All users must be at least 18 years old or accessing the site under parental or guardian supervision.
2.1. When booking a tour or travel experience, you must provide accurate and up-to-date personal information as required.
2.2. Bookings are subject to availability, and we do not guarantee the availability of specific tours or travel experiences.
2.3. You agree to pay the full amount or the specified deposit at the time of booking. Payment methods and currency options will be provided during the booking process.
3.1. Cancellation policies vary depending on the tour or travel experience booked. Please review the cancellation and refund policy for each specific booking before confirming your reservation.
3.2. Refunds, if applicable, will be processed according to the cancellation policy and may be subject to processing fees.
4.1. Prices displayed on our website are in US dollars and can be converted to the local currency of the tour or travel experience provider unless otherwise stated.
4.2. We reserve the right to modify prices at any time, but such changes will not affect bookings already confirmed.
4.3. Any additional charges, such as taxes, surcharges, or fees, will be clearly displayed during the booking process.
5.1. You agree not to use our website for any illegal or unauthorised purpose and to comply with all applicable laws and regulations.
5.2. You are solely responsible for the content you submit, including reviews, comments, and other interactions on the platform.
6.1. All original content on the Gold Coast Tour and Travel Company website, including text, graphics, logos, images, and software, is the property of Gold Coast Tour and Travel Company or its partners and is protected by intellectual property laws.
6.2. You may not use, copy, distribute, or modify any content from the website without prior written consent from Gold Coast Tour and Travel Company.
7.1. Gold Coast Tour and Travel Company acts as an intermediary between customers and tour/travel service providers. We are not liable for any direct or indirect damages, injuries, or losses resulting from the services provided by the tour or travel experience providers.
7.2. Gold Coast Tour and Travel Company is not responsible for any accidents, delays, or cancellations of tours or travel experiences beyond our control.
8.1. Your privacy is important to us. Please refer to our Privacy Policy, which explains how we collect, use, and protect your personal information.
9.1. Gold Coast Tour and Travel Company reserves the right to modify these Terms and Conditions at any time. The updated version will be posted on our website, and your continued use of the platform after changes are made constitutes your acceptance of the revised Terms and Conditions.
10.1. In the event of any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the use of our website and services, both parties agree to first attempt to resolve the matter through good-faith negotiations.
10.2. If the parties are unable to reach a resolution through negotiations within a reasonable period, either party may initiate mediation proceedings by providing written notice to the other party.
10.3. If mediation does not lead to a resolution or is not pursued, any unresolved controversy or claim shall be settled through binding arbitration.
10.4. Each party shall bear its own costs and expenses associated with any mediation or arbitration, including legal fees and the fees and expenses of the mediator or arbitrator.
10.5. Notwithstanding the dispute resolution process above, either party may seek preliminary injunctive relief or bring an action for equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.
10.6. This dispute resolution clause shall remain in effect even after the termination or expiration of these Terms and Conditions.
Thank you for choosing Gold Coast Tour and Travel Company. We hope you have a memorable and enjoyable experience exploring the Gold Coast and beyond! If you have any questions or concerns about these Terms and Conditions, please contact us at [[email protected]]
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